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Job Title- TS - Messaging
Functional-
Industry-
Location-
Experience Range- - Years
About Us
We are a startup which is being steered by a young leadership team of two which will soon be three, carrying a collective experience of over 30 years in various facets of Human Resource Consulting, for clients in India and overseas. Our intent behind starting Executive 81 is to build eight strategic solutions under one roof and establishing as a ONE STOP HR Consulting organization in true sense. To start with we are initiating with Mid to Senior level Search (Permanent Hiring), an online-offline Hybrid solution called Work-Streets and a set of three Trainings – Recruit Pro, Finishing School & Niche Skill IT. We only plan to grow these units & create excellence in everything we do during the first 3 years till 2015. After that we will branch out into sub business units of growth & stay ali
Roles and Responsibility

Responsibilities:

? Monitor, Administer, Troubleshoot and provide L3-Server Level of support for eMail infrastructure hosted on Microsoft Exchange Server 2003/2007/2010/2013 for a user base of multi-thousands, spread across multiple sites and timezones.

? Troubleshoot and administer the Exchange Active Sync (EAS) environment for multi-thousand devices that are managed through AirWatch, Mobile Iron, Blackberry Enterprise Server (BES), Good Mobile.

? Responsible for Incident Management i.e. troubleshooting and leading critical or urgent issues on eMail and mobility infrastructure, and driving them to resolution as per the agreed SLA?s with customer.

? Symantec enterprise vault

? Email gateways cisco ironport,

? performing successfully configuration changes to the infrastructure within the defined maintenance schedules. E.g. OS and Application Patches, Roll-Up?s, Upgrades, etc.

? Perform duties such as Setting Up Mailboxes, Device Enrollments / Mailbox Restorations - Disaster Recovery / Redundant Environment Setup / Configuration / Administration, Scripting Languages: PowerShell

? Support Knowledge Management initiative and assist Problem Manager with creation of SOPs/ KBs for Known Error database.

? Keeping updated with the latest features and solutions for the products supported, and up skilling as and when demands

Skills:

? Any graduate with 4.5 - 10 years of relevant experience on exchange.

? Candidate should have a solid knowledge and experience on Microsoft Exchange Server 2007/2010/2013 ? administration, management and troubleshooting, for multi-thousand user base spread globally.

? Candidate should be well aware and experienced in Exchange 2007/2010/2013 concepts and features such as High Availability DAG, Clustering, Disaster Recovery, Auto-discover, Backups, Transport & Routing, etc.

? Exchange-based messaging and collaboration availability and security; including those involving user accounts, shared folders/calendars, mailing lists, and Outlook Web Access.

? Perform technical administrative tasks on a daily basis to ensure the stability and availability of Exchange servers, troubleshooting server, mail routing and replication related issues.

? Responsible to implement policies, procedures, and technologies to ensure Exchange server security through secure access & monitoring, control, and routine security evaluations.

? Manage Exchange database(s), antivirus applications, messaging filtering, and error log tracking.

? Experience in supporting Exchange Active Sync (EAS) infrastructure through MDM products such as Air Watch, Mobile Iron, Blackberry, Good Mobile. To ensure successful mail & calendar sync on device.

? Experience in supporting and troubleshooting Windows Server 2008 R2.

? Proven experience with Operations and Process control knowledge, such as ITIL and Six Sigma concepts.

? Experience in maintaining systems in a virtual environment.

? Working knowledge of HP Hardware/Software including Data Protector Backup, DL series standalone servers & HP Blade technology.

? Must demonstrate flexibility and adaptability in an environment of rapid technological and business change while maintaining enthusiasm and displaying sound judgment.

? A team player with ability to maintain composure in a fast-paced environment

 

Desired Candidate